Support / Contact Us

Need help? We're here to assist you.

Need help with a survey you're taking part in, or have a question about a research project? We're here to help.

Respondent Support

If you're participating in a survey through one of our research panels and are experiencing an issue — a broken link, a technical error, a question about your participation, or a concern about your data — please reach out to us using the details below and we'll get back to you as soon as possible.

When contacting us, please include:

  • The survey/project reference number (if available)
  • A brief description of the issue you're facing
  • Screenshots, if applicable

General Inquiries

For research project inquiries, partnership questions, or general business communication:

India Office

Vill. Sukhrali, opp Punjab National Bank, MG Road, Gurgaon, Haryana, India

US Office

118 King St Suite 100, San Francisco, CA 94107

Hours: 10:00 AM – 6:00 PM (Mon–Fri)

Project Inquiries

For active or upcoming research projects:

We follow ESOMAR guidelines and are committed to protecting respondent privacy and data.
See our Privacy Policy for details on how we handle your information.